Service and Support

We are utilizing the Satchel Pulse data to develop an entire Culture/Climate plan. It is such a great data source because we have trend data over the last few years of use. We would not be able to identify issues without this data. It has been a valuable tool and I would highly recommend it!

The integration of the Satchel Pulse Screener has been a smooth process. I would definitely recommend the program to a neighboring district that was beginning the initial process of implementing screeners.

With Satchel Pulse you get the ease of use and the exceptional customer service that I have repeatedly received over the years. The results platform that is used in our Climate and Culture software allows for easy interpretation and action development.

Great Tech support! Ease of Instrument for use for Staff and Students. Professional staff that handle questions and concerns, quickly!

I would give Satchel Pulse a 10. The customer support has been great! The team is always very responsive to our needs.

My experience has been exceptional. Timely response to questions, great training, wonderful product!

After the first nine weeks of using Satchel Pulse, 88.1% of our students met their academic goals for the nine weeks, and the students are on track to meet the second nine weeks' goals.

By far, always the most responsive support I have ever had from any company!

Satchel Pulse delivers great data especially when you're trying to collect as much data as you can on a student to help with their academic success.

Satchel Pulse is rooted in the gold standard of social emotional learning with CASEL.

Support surpasses what I expected and is like no other program I’ve ever been involved with. Wonderful!

Teachers no longer need to find their own SEL resources and their own curriculum because it is all available in the Satchel Pulse library.

It has been a real pleasure working with all of you at Satchel Pulse. It's rare to experience the level of responsiveness and professionalism you've demonstrated, and it has been greatly appreciated.

You are covering all my needs. You seem to know what is needed for all who participate.

Satchel Pulse is great! It is helping with communication between staff and the higher ups!

We love that Satchel Pulse easily and seamlessly analyzes the results for us.

This is the easiest survey system I have ever used.

We like that we can gather feedback frequently in smaller intervals, this helps us keep a beat on perception throughout the year.

Satchel Pulse helps to meet students' SEL needs, and that's why we're in education - to make sure that our students are well taken care of.

As a new superintendent in the district, Satchel Pulse has been a huge help and will continue being so. We all want feedback and want our employees to know they have a voice, Satchel Pulse has provided that for us.

Last year we had the least amount of resignations and retirements within the last five years.

Satchel Pulse gives an equal voice to every staff member, which they did not have before using this.

Satchel Pulse is so intuitive and easy to use. Help is always available if we ever need it!

This is awesome. I can export the results from our student wellbeing survey with one click and compare results week on week.

The survey took very little time and the interface was student friendly. The students especially liked using the sliding scale with the different faces instead of numbers or words, that made it easier for them.